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QOF 2011 - 2012
REGAIN Clinical Governance
Accessible & Responsive Care
Carer assessment to be offered.
Clients views to be sort in the development of their treatment.
Enable all to access services.
Services to be compliant with current employment legislation.
Care Environment & Amenities
Client safety.
Promote cleanliness, health & wellbeing.
Provide a safe & secure environment for staff & clients.
Venues to be risk assessed.
Clinical & Cost Effectiveness
A highly trained workforce, knowledge & skills.
All staff receive appropriate training.
All staff to continue professional development.
Clear pathways & referrals.
Maintenance of standards, Auditing.
Service must deliver best practice.
Standardised communication systems: staff supervision/appraisals.
Governance
All new staff fully inducted into service.
Compliance with data collection requirements.
Develop & introduce appropriate information sharing, confidentiality & data protection.
Records kept in accordance with governing bodies.
Regain to ensure staf are registered with appropriate bodies.
Staff Competencies
Patient Focus
Accessibility to complaints procedures.
All clients to be treated with dignity & respect.
All clients to have a negotiated care plan.
Appropriate consent received for treatment & sharing information.
Physical, cultural, spiritual, psychological needs & preferences.
Take into account clients individual requirements.
Public Health
Address all aspects of a clients health needs.
Address health inequalities.
All clients to have access to harm reduction services.
Protect the public by having incident & emergency situation protocols in place.
Safety
Adhere to information sharing protocols.
All service users to have up to date & comprehensive risk assessments.
Compiance with incident report procedures.
Immunisation
Infection Control
Lone working policies in place.
NICE Guidelines
Safe guarding & hidden harm to be addressed.
Workplace to be safe & secure.
Relevant External Meetings
LMC Meetings
Staff Competencies
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